It is expected that each team member will:

Make a commitment to the process and team

Actively participate

Be a consensus builder

Be hard on the issues, not on the people

Be respectful of each other

Be an effective listener and communicator (internally and externally)

Support team decisions

Be flexible and open-minded

Practice self control and peer control

Be enthusiastic and optimistic for solutions

Maintain confidentiality

Have a sense of humor

Be creative

Be dependable

Be honest and candid

Actively seek input from all team members

Respect the beginning and ending of meeting times

Attend all meetings and stay for the duration with the exception of emergency situations

Discourage side conversations

Be courteous to other team members and the facilitator


It is expected that the observer and the resource persons will:

Refrain from speaking unless called upon

Follow the norms listed for the members